> For the complete documentation index, see [llms.txt](https://docs.spreo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spreo.io/management/billing-and-subscription.md).

# Billing & Subscription

Manage your plan and payment details, and see what happens when a trial or plan ends.

Your plan, subscription, and payment details can be managed from the Admin panel.

*Details of the plans can be found* *here. If you're on an older plan, see* [*Legacy Plans*](/plans/legacy-plans.md)*.*

{% hint style="warning" %}
Only people with the **Owner** role can access Billing management.
{% endhint %}

### Billing Management

![](https://content.gitbook.com/content/wEhLPSRTDuhd61395hZu/blobs/cZjRSx2y6SwIba4Cm1Nb/billings.png)

Billing management will open in a new tab, where you can:

* See your current Plan
* Upgrade your Plan
* Manage your subscription and payment details
* View historic and upcoming payments
* View audit log of billing events

### Trials

* All new organization accounts start with a 15-day free trial of the Team plan. No card is needed.
* When your trial ends, your account is paused and becomes read-only until you select a plan. Nothing is deleted. If you need more time, ask us to extend your trial.
* The trial includes Jira, and up to 10 teams and 200 members. Single Sign-On and guests are not included in the trial.
* Owners get a reminder email 7 days and 1 day before the trial ends.
* You can only start a trial once per Account.
* You can upgrade at any time while in the trial.
* You can view all of our available plans here.

### Paying for Spreo

* **Card:** payments are handled by Paddle and charged in your local currency.
* **Invoice:** available on request, in most major currencies, with no minimum. Chat with us or email <sales@spreo.io>.
* **VAT and sales tax** are added on top of listed prices.

### Discounts

Nonprofits, charities and education get 50% off any plan. Chat with us to set it up.

### Manage Subscription

You'll find everything you need in the Billing screen. Change your subscription, update your details and view previous invoices.

<figure><img src="https://content.gitbook.com/content/wEhLPSRTDuhd61395hZu/blobs/8PfH3jd3zBSC9zZClOoD/billings-manage.png" alt=""><figcaption></figcaption></figure>

Click on the 'Change' button to access additional options:

<figure><img src="https://content.gitbook.com/content/wEhLPSRTDuhd61395hZu/blobs/mD3vs3G8pGyYQMI4CxST/billings-change.png" alt=""><figcaption></figcaption></figure>

Change to a different plan will allow you to switch your billing frequency and adjust which plan your team uses:

<figure><img src="https://content.gitbook.com/content/wEhLPSRTDuhd61395hZu/blobs/ZQYQtXemb55hN5df3Ftj/billings-change-select.png" alt=""><figcaption></figcaption></figure>

For teams on the Business plan, you can use the change quantity option to add more teams to your plan:

<figure><img src="https://content.gitbook.com/content/wEhLPSRTDuhd61395hZu/blobs/6JvhuBYOdN3ulhHcUhfy/billings-change-adjust.png" alt=""><figcaption></figcaption></figure>

### Cancel your Plan

You can cancel your plan at any time. Your organization will remain on the paid plan until the end of your current billing period.

To cancel your Plan, follow these steps:

1. Open Billing from the Admin menu. It opens in a new tab. If you are on a legacy plan, go to [Billing Management ⧉](https://spreo.io/manage/billing/settings) instead.
2. Select 'Change' and then cancel from the options
3. Confirm cancellation
4. Return to your Billing Settings. You may need to refresh to see the updates.

<figure><img src="https://content.gitbook.com/content/wEhLPSRTDuhd61395hZu/blobs/mZV0aHryqNR2CgB82URk/billings-change-cancel.png" alt=""><figcaption></figcaption></figure>

### What happens when you cancel

* Your organization account will continue on your current plan for the time left in your subscription period.
* After the end date, your account becomes read-only and its plan is shown as 'Closed'.
* Nothing is deleted when your account is closed.
* You can still access your account and all the boards within, in a read-only mode.
* You cannot create, edit or export boards.
* You can delete individual boards, delete teams, remove people, or delete the entire organization account.
* If you wish to remove all your organization data from Spreo, you must delete the organization account in the Admin tools (linked to <https://spreo.io/manage>. Warning - deleting an organization is permanent.
* Individual user profiles are not deleted when you delete a team or organization. Each individual must login and delete their own profile.

### Read-only accounts

An account becomes read-only when its trial ends ('Expired'), its plan is cancelled ('Closed') or a payment fails ('Past Due'). While an account is read-only:

* Boards open in view mode
* You cannot create, edit or export boards
* AI assistants connected through MCP stop working
* Nothing is deleted

### Failed payments

If a payment fails, the account is marked 'Past Due' and becomes read-only. You will see 'Your account is past due' with an 'Update Now' button, which takes you to update your payment. Full access returns once the payment goes through.


---

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